er77 Terms and Conditions

1. General Provisions and Scope of Agreement

These terms and conditions ("Terms") apply to all services provided through the er77 platform and website er77.cam. These Terms form a legally binding agreement between you ("User" or "Member") and er77 ("Platform", "we").

By accessing our website, registering an account, or using any of our services, you are considered to have read, understood, and agreed to be bound by these Terms in full. If you disagree with any part of these Terms, please refrain from using our platform.

These Terms should be read together with our Privacy Policy and Responsible Gaming Policy, which form an integral part of this agreement.

2. Eligibility Requirements and Registration

2.1 Age Requirement

To open an account and use services on the er77 platform, you must be 21 years of age or older. We may request verified documentation for age verification at any time. Accounts belonging to minors will be closed immediately and all transactions will be considered void.

2.2 Registration Terms

• All information provided at the time of registration must be accurate, complete, and up to date.
• Each person may open only one account. If multiple accounts are found belonging to the same person, they will be closed.
• Your identity document (national ID card, passport, or birth certificate) must be submitted upon request.
• It is entirely the user's responsibility to comply with local laws applicable to the use of our services.

2.3 One Account Policy

Only one account is permitted per device, IP address, or household. Violating this policy may result in suspension or permanent closure of all associated accounts, and any bonuses or winnings may be forfeited.

3. Account Management and Security

Keep your account login credentials (username and password) completely confidential. er77 will not be held responsible if this information is shared with a third party or if unauthorized use of your account occurs.

• Report any unauthorized access to your account to our support team immediately.
• Use strong passwords and change them regularly.
• Avoid logging in over public Wi-Fi or on shared devices.
• Transferring or selling your account to another person is strictly prohibited.

Go to your er77 Login page and access your account securely. For any issues, our 24/7 live chat support is available to help.

4. Deposit and Withdrawal Terms

4.1 Deposit Terms

Funds can be deposited on the er77 platform via bKash, Nagad, Rocket, Upay, and bank transfer. The minimum deposit amount for each method is ৳500.

• Deposited funds must come from a payment account registered in your own name.
• Deposits made through third parties are not permitted.
• Deposits are generally processed instantly; however, delays may occur due to technical reasons.

4.2 Withdrawal Terms

The minimum withdrawal amount is ৳500. er77 generally processes withdrawal requests within 1 hour.

• Your account must be fully verified (KYC) to make a withdrawal.
• Withdrawals must be made using the same method as the deposit (where applicable).
• Withdrawals may be held if active bonus wagering requirements have not been met.
• er77 reserves the right to request additional verification for suspicious transactions.

5. Bonus and Promotion Terms

5.1 Welcome Bonus

er77 offers new members a 200% welcome bonus on their first deposit, up to a maximum of ৳15,000.

• A minimum first deposit of ৳500 is required to claim the bonus.
• The bonus amount must meet a 15x wagering requirement before it can be withdrawn.
• Bonus funds and any winnings derived from them cannot be withdrawn until the wagering requirement is met.
• Bonus offers may have a specific expiry period; once expired, the bonus will be cancelled automatically.

5.2 General Bonus Rules

• Each bonus offer can be used by a member only once.
• er77 reserves the right to modify, suspend, or cancel any promotion.
• If bonus abuse is found, the bonus and any associated winnings will be forfeited.
• Separate terms apply to each offer, including free spins, cashback, and other promotions.

6. Gaming Rules and Fair Play

All games on the er77 platform are operated in accordance with fair play principles. Our games are unbiased and use Random Number Generator (RNG) technology. Detailed rules for each game can be found in the game interface.

• If a technical issue occurs during gameplay, incomplete rounds may be automatically saved or cancelled.
• Winnings resulting from a software error will be considered void by er77.
• In the event of any dispute regarding game results, er77's game logs will be considered the final evidence.
• For sports betting, if a match is abandoned or the result is changed, bets will be refunded.

7. Prohibited Activities

Any of the following activities are strictly prohibited and may result in account closure and forfeiture of funds:

• Money laundering or depositing funds from illegal sources.
• Playing using bots, automation software, or artificial intelligence.
• Operating multiple accounts to exploit the bonus system.
• Colluding or conspiring with other members.
• Interfering with or attempting to hack the platform's software.
• Registering with a false identity or providing false information.
• Harassing or threatening other users.
• Attempting chargebacks or credit card fraud.

If any such activity is detected, er77 will immediately suspend the account, forfeit the associated balance, and take legal action if necessary.

8. Responsible Gaming Obligations

er77 is committed to promoting responsible gambling. We believe entertainment should be enjoyable and controlled — never harmful.

• Members can set daily, weekly, or monthly deposit limits on their own accounts.
• Self-exclusion or cooling-off period options are available if needed.
• If you feel you have a gambling problem, contact us immediately or seek professional help.

Visit our Responsible Gaming page for more information. For ages 21 and above only.

9. Privacy and Personal Data Protection

The collection, storage, and processing of your personal data is governed by our Privacy Policy. By registering an account, you are giving your consent to our Privacy Policy.

• We use SSL encryption to keep all your data secure.
• Your information will not be sold to any third party.
• Information may need to be provided to authorities in cases of legal obligation.
• You may request to view or correct your personal information.

10. Limitation of Liability

er77 is not responsible for:

• Game sessions being disrupted due to internet connection issues or technical errors.
• Loss resulting from a user's account credentials falling into the wrong hands or from unauthorized access.
• The platform being temporarily unavailable or inaccessible during maintenance.
• Service disruptions caused by third-party payment providers.

In any circumstance, er77's total liability will be limited to a maximum equal to the amount deposited in that specific transaction.

11. Account Suspension and Closure Policy

er77 reserves the right to suspend or close an account in the following circumstances:

• Violation of any clause in these Terms.
• Non-cooperation with the KYC verification process or providing false information.
• Suspicion of fraud, bonus abuse, or illegal activity.
• The account remaining inactive for a long period (more than 12 months).
• At the user's own request.

Any valid balance will be returned before account closure, though bonus-related terms will still apply. Please visit our FAQ page for more details.

12. Dispute Resolution Process

For any dispute or complaint, please first contact us via our 24/7 live chat support or by email. We take all complaints seriously.

• After a complaint is submitted, we will provide an initial response within 3 business days.
• Complex disputes may take up to 14 business days to resolve.
• The decision of er77's customer support team will be considered final.
• During a dispute, the relevant account or transaction may be temporarily suspended.

13. Right to Modify Terms

er77 reserves the right to change, amend, or update these terms and conditions at any time. For significant changes, we will endeavor to notify members by email or through the platform.

• Continuing to use the platform after updated terms are published will be considered acceptance of the new terms.
• We recommend checking this page regularly.
• If you do not accept the updated terms, you may close your account and withdraw your balance.

14. Contact and Support

For any questions or clarifications regarding these terms and conditions, please contact us:

• Live Chat: Get direct support in Bengali 24/7.
• Email: [email protected]

Our support team is ready to assist you seven days a week, twenty-four hours a day. We are always committed to providing assistance in Bengali.

For more information, visit our About Us page and FAQ page.